German speaking - Customer Service Banking M/V/X

Description de l'entreprise

A company based in Schaerbeek operating in the financial services

Description de la fonction

• Be the main contact person for German-speaking customers.
• Answer customer questions by phone and email.
• Help customers with banking products, services, and account-related requests.
• Support customers with transactions and general banking questions.
• Communicate clearly and professionally in German.
• Follow banking regulations and company procedures.
• Build positive relationships by providing excellent customer service.
• Work closely with colleagues and share knowledge with the team

Profil

A successful candidate should:

• Enjoy helping people and providing good customer service.
• Be comfortable communicating with different types of customers.
• Speak German fluently and have a good level of English or French.
• Be patient, friendly, and professional.
• Be willing to learn about banking products and procedures.
• Stay organized and pay attention to details.
• Enjoy working as part of a team and sharing knowledge with colleague

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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