Junior Customer Service Representative M/V/X

Description de la fonction

Got a first working experience, and looking to expand your horizons? As a Junior Customer Service Representative for the Emerging Markets at a multinational medical devices and healthcare company, you'll be the primary point of contact for their valued customers (hospitals, distributors, buying groups, ...).

What you'll do:

• Order processing, either manual or via an internal platform
• Maintain various master data (customers, prices, materials, ...) in SAP in order to ensure data accuracy and streamline processes to keep the data up to date
• Address customer concerns by executing root cause investigations and offering solutions (replacements, corrective invoices, ...)
• Issue credit/debit memos
• Support inventory management activities

Profil

• You're fluent in English and intermediate to proficient in either Russian, French or Arab
• You have a first experience in a similar role
• Upper secondary diploma/high school diploma

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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