Senior Business Project Manager (Retail Banking) H/F/X

Description de l'entreprise

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs around 50,000 professionals worldwide and reports annual sales approaching $3 billion. Through our global distribution centres in North America, Asia and Europe, we provide our customers with strategic technology and business transformation solutions, enabling them to operate as leaders in their fields. Since the official acquisition of VOLT in September 2023, INNOVA has boosted its capacity to provide effective staffing solutions across a range of industries and skill areas, including IT & Telecoms, Digital Entertainment, Engineering, Finance and Life Sciences.

Description de la fonction

Job Description - Senior Business Project Manager

 
Sector: Financial Services (Retail Banking)
Role Type: Business Project Manager (Senior Level)
Location: Belgium (Hybrid)
Experience: 7+ years
Languages: English (mandatory) | French and/or Dutch 

Primary Purpose

The Senior Business Project Manager leads and coordinates end-to-end business delivery within large-scale transformation programs in the financial sector.
The role ensures full alignment across Business, IT, Operations, Testing, and external providers, driving consistent and high-quality delivery from design through implementation and into BAU transition.
This position oversees multiple squads and streams, ensuring strong governance, coordination, and execution discipline in a complex, fast-paced transformation environment.

Key Responsibilities

1. Business Delivery Management

• Define and drive end-to-end business delivery plans (scope, timelines, resources, dependencies, deliverables)
• Coordinate delivery across multiple squads and workstreams
• Ensure high-quality, on-time execution of business deliverables
• Anticipate resource needs and ensure effective allocation and planning
• Proactively manage risks, dependencies, and delivery issues

2. Business Analysis Leadership & Coordination

• Lead and support Business Analysts across multiple squads
• Ensure clear prioritization, follow-up, and structured execution
• Provide guidance, direction, and support to BA teams
• Facilitate strong collaboration between Program Management, Business, and IT teams
• Support Lead Business Analysts in their squad responsibilities

3. Functional Coordination & Governance

• Orchestrate and manage multiple backlogs across the domain
• Ensure alignment with the overall domain roadmap and priorities
• Prevent duplication, inconsistencies, and gaps across squads
• Ensure end-to-end functional consistency across processes, epics, and providers
• Guarantee completeness and quality of functional design across all streams

4. Stakeholder & Provider Management

• Act as key interface between Business, IT, and external providers
• Coordinate cross-team functional alignment and decision-making
• Manage escalations and ensure resolution of complex cross-stream issues
• Support transition into BAU after go-live
• Interface with:
  • Operations (validation and onboarding readiness)
  • Testing teams
  • Data migration teams
  • Development and defect resolution teams

5. Issue & Escalation Management

• Own resolution of critical functional issues and escalations
• Conduct deep-dive analysis on complex functional challenges
• Ensure timely, structured resolution across all stakeholders
• Act as escalation point for functional topics across squads and providers
• Ensure full follow-up until complete issue closure

Required Skills & Experience

...

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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