IT Service Management Specialist H/F/X

Description de l'entreprise

ATCON is a Belgium-based IT consulting firm established with a vision to empower businesses using the latest technologies and provide best-in-class services to our clients. We support as an end-to-end IT solutions partner for digitalizing business processes and making the data meaningful. Our approach is more solution-driven than technology one, focused to solve business challenges and deliver results. We do what is right for our clients and charge based on what we deliver not on billing hours. Our team consists of self-motivated consultants with an agile mindset, global work exposure, and commitment to deliver the best services.

Description de la fonction

We are looking for an IT Service Management Specialist with strong ServiceNow expertise.
 
Responsibilities.
Initially, the role will be mainly operational and execution focused. Depending on how
quickly the person develops and handles the core administrative workload, the scope
could evolve. Think about process streamlining, automation, and the migration to the
new ServiceNow instance.

Focus areas:
- ITIL domains: CI, Asset, and Configuration Management (CMDB)
- Some involvement in Change Management
- ServiceNow experience is mandatory
- ITIL v4 or v5 certification required

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Français (atout)

  • Comprendre : Indépendant - (B1)
  • Écrire : Indépendant - (B1)
  • Lire : Indépendant - (B1)
  • Parler : Indépendant - (B1)

• Néérlandais (atout)

  • Comprendre : Indépendant - (B1)
  • Écrire : Indépendant - (B1)
  • Lire : Indépendant - (B1)
  • Parler : Indépendant - (B1)

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