Customer Care Employee - German | Nederlands | Nederlands-Frans M/V/X

Description de l'entreprise

You will work for a company that excels in B2C customer relations and helps brands nurture their customers. Its multicultural team of 1,500 professionals across 10 global offices delivers exceptional customer service. The company is located in Brussels

Description de la fonction

Are you communicative and strive to provide the best service to customers? Then read on quickly because the position of Brand Ambassador is perfect for you! 

Here are the main responsibilities :

• You will be the first point of contact for customers. You will address their questions and concerns via phone, email, or chat.
• You use your language skills to ensure effective communication and resolve customer issues.
• You build and maintain strong customer relationships by delivering exceptional service.
• You collaborate with team members to share knowledge and best practices.

Profil

This is what the profile of a Brand Ambassador looks like:

• You have at least a high school diploma
• Customer service experience is a plus, but not mandatory.
• You have a good knowledge of MS Office, Outlook and Teams
• You have a fluent command of German or Nederlands or Nederlands&Frans.
• You have excellent communication skills and a friendly attitude to maintain strong relationships with customers.
• Also, you are a team player with a positive attitude.

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Allemand (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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