F&B Service Attendant / Waiter Crowne Plaza Bxl Airport (half-time) M/W/X

Beschrijving van de onderneming

Ref.

The contemporary Crowne Plaza Brussels Airport is located a stone's throw away from Belgium National Airport and next to the Brussels Ring, which connects to all major capitals in the Benelux. The hotel is part of The Corporate Village which consists of 76,000 m2 office space and is home to many national and international companies. All 315 guest rooms, including a range of suites and a Club Floor, are designed using the latest trends and are the perfect haven of peace. Restaurant memories come from many places. The sights, sounds, scents and, most importantly: the service.

As an F&B Service Attendant-Waiter, you'll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guests experience to their unique tastes, you'll create memories as delightful as the dishes. 

Functiebeschrijving

Your day-to-day:

Help guests - you'll be happy to help if someone needs a toothbrush or directions for example

Look smart and wear your uniform with pride 

Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you'll turn our high standards into memorable meals for every guest

Greet guests in a pleasant manner

Take beverage and food orders in a prompt and professional manner

Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.

Coordinate food service with restaurant(s) for bar/lounge guests if applicable

Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

Follow established hotel safety protocols and procedures at all times

Immediately report any safety/service incident to the supervisor or manager on duty

Take action to solve guest problems/complaints using appropriate service recovery guidelines

Requisition all necessary supplies in line with hotel procedures and manage inventories

Receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift in line with hotel procedures

Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards.

Inspect all equipment and machinery for proper operation.

Responsible for the right mise-en-place to perform excellent during service period

Perform other duties as assigned

Profielbeschrijving

Profile:

Responsible self-starter, capable of handling multi-faceted tasked and working under pressure.

Team player, who values team work, has good team building skills and able to communicate effectively with all levels of employees.

Positive with can do attitude and flexible approach.

Basis reading, writing and math skills

Formal bartending training preferred.

Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.

Ability to handle, carry or lift items weighing up to 23 kilograms.

Speak French/Dutch and knowledge of English

Voordelen van de betrekking

Offer:

Determined Contract (6 months) with eventual prolongation in view of an undetermined period

Full-time and half-time contract available

bruzm.job@ihg.com

We'll reward all your hard work with a great salary and benefits including great room discount and superb training.

Join us and you'll become part of the global IHG family and like all families, all our individual team members share some winning characteristics.

As a team, we work better together, we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Extra informatie
Werkplek Diegem, België
Soort overeenkomst : Werk
Andere informatie :

How to apply ?

Please apply by sending your CV + motivational letter to Mrs. Veronica Silva, HR Coordinator

E-mail : bruzm.job@ihg.com