Workstation Engineer M/V/X

Beschrijving van de functie

Elia Group is looking for a Workstation-Engineer Service with 3rd line Client support experience
Packaging and Scripting skills is a plus

Company/ Mission description:

Excited to work on a project for a key player in the energy landscape?

The Belgian, German and European energy landscape is in full swing. Did you know that Elia Group plays a crucial role in this?

As part of Elia Group, a European transmission system operator, Elia Belgium and 50Hertz in Germany ensures the reliability and sustainability of the electricity supply in both countries.

Side-by-side with other Contingent Workers and internal staff, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint.

As a Back office Client Team Member you will be participating in Scripting, Packaging & distribution of Elia developed and Commercial Software on Wintel Platform. Experience is extremely important because you must also be able to solve 3rd line issues.

You will analyze and troubleshoot applications/OS problems and propose solutions (for problems that the helpdesk and the 2nd line are escalating).

You will be part of a team that currently counts 10 people.

Service description:

As a Back office Client Team Member you will be assigned the task of 3rd line

You must be able to analyze and troubleshoot applications/OS problems and propose solutions (for problems that the helpdesk is escalating).

You will be participating in the End-User-Device team that does Scripting, Packaging & distribution of 'Elia developed' and Commercial Software on Wintel Platform

In case of issues with applications or for instance licensing problems, you will have contact with an external company to discuss technical issues/solutions.

Jouw profiel

Requirements:

• You are able to speak, read and write well in English and French or Dutch. Knowledge of the German language is a great plus to communicate with our German colleagues.
• Excellent troubleshooting skills is very important. Be able to analyze in dept problems on Client-OS- and/or Application-level.
• +- 5 years of experience in a comparable environment and similar rol. (10 year recommended)
• Expert in Windows 10/11 in a protected (high secure) Client/Server network environment.
• Good technical knowledge of Microsoft Office and common used company software.
• Good technical client hardware knowledge. (desktop, laptop, smartphone, printers and other peripherals).
• Experience with Controlled Software Distribution in general (SCCM is a plus).

Nice to have's 

• Knowledge of Active directory / Group Policies is a plus
• Knowledge of Microsoft WINPE, Microsoft Deployment Toolkit and Windows Automated Installation Kit for Windows is a plus.
• Intune knowledge/experience.
• Scripting an unattended silent software installation (creating / maintaining and analyzing). Be able to read: Visual Basic Scripting, DOS Batch Scripting and PowerShell

• Packaging skills and experience in silent setups, software vendor customization tools, .

   

Taalvaardigheden

• Nederlands (troef)

  • Begrijpen : Basis (A)
  • Schrijven : Basis (A)
  • Lezen : Basis (A)
  • Spreken : Basis (A)

Voordelen van de betrekking

Other Skills

• Professional and Customer minded attitude with good communication skills
• Team player but being able to work independent.
• Eye for detail, strive to perfection and self-critical
• Analytical problem solver
• Documentation skills

Additional information:

• Location: Schaarbeek Building (Brussels),
• Telework: 2 days of physical presence on site / week by default is required
• Important: if the consultant will work in Belgium, for non-EU candidates, please present candidates who comply with the following criteria:
• Possess a work permit allowing the individual to work in Belgium.
• Hold a valid residence permit confirming the right of residence in Belgium.
• Please note that the local conditions apply depending on where the PO will be created.
• For a PO created at Elia Transmission Belgium / Elia Asset, the General Purchasing Conditions ELIA 01.09.2015 apply. These can be found on our website.

The General Purchasing terms and Conditions for external parties (Contracting) as of july 2019, shall apply in addition to the above conditions. 

• For a PO created at 50Hertz, the Elia Group General Purchasing Conditions - short version, as of Jul-21 apply. The Specific Purchasing Conditions Short version Germany as of Jul-21 shall also apply in addition to the above conditions. These can be found on our website.
• Please note that ELIA/ 50Hertz at all times need to maintain the flexibility to switch location of PO. In case of a change, the local tender process must be respected.

There's something electric in the air with this mission!

• What makes this mission attractive? 
  • An interesting project at the reference within the energy sector: Elia Group encourages innovation and collaboration. Within our company you will be at the forefront of the energy transition, and you will have the chance to contribute to ground-breaking technologies designed to accelerate this transition. It is a one-of-a-kind opportunity to demonstrate your skills and develop further your competences within this project.
  • Focus on well-being at work: we put maximum effort into a positive work culture in which your well-being is central.
  • A diverse team of co-workers: Elia Group puts a high value on diversity and inclusion. You will join a diverse and passionate team that enjoys sharing knowledge and leading the way towards a more sustainable future together.

We are convinced that your contribution to our team will be invaluable and look forward to welcoming you soon!

Wil je meer weten over dit beroep of over een beroep dat erop lijk? Vind alle nuttige informatie op Beroepenpanorama. Beroepen Panorama