Business Analyst Direct Channels - App team M/V/X

Beschrijving van de functie

Our client is an established organization operating in the financial services sector with a strong focus on digital transformation. They invest heavily in modern digital channels to deliver seamless, customer-centric experiences across mobile and online platforms.

• Collaborate with Product Owners to define and evolve digital channel features
• Translate business needs into clear functional specifications and user stories
• Write detailed acceptance criteria to support development and testing
• Analyze customer behavior, usage data, and performance metrics
• Identify opportunities for optimization and continuous improvement
• Coordinate with IT, UX/UI, Marketing, Legal, and Security stakeholders
• Maintain visibility over the product backlog and support prioritization
• Support development teams throughout the delivery lifecycle
• Actively participate in Agile ceremonies (Scrum, sprint planning, reviews)
• Oversee user acceptance testing and validation activities
• Define and execute test scenarios in collaboration with QA teams
• Prepare internal stakeholders for releases and functional changes

Jouw profiel

• 2-8 years of experience as a Business Analyst or Functional Analyst
• Strong background in requirements gathering and functional analysis
• Proven experience writing user stories and acceptance criteria
• Solid understanding of Agile and Scrum methodologies
• Comfortable working with multiple stakeholders and cross-functional teams
• Strong analytical and problem-solving mindset
• Autonomous, proactive, and well-organized
• Strong interest in digital products, mobile apps, and web platforms
• Affinity for user experience and customer-centric design
• Experience in financial services, payments, or trading is an advantage
• Familiarity with CMS platforms and digital marketing is a plus

Voordelen van de betrekking

• A long-term, full-time engagement in a dynamic digital environment
• Exposure to large-scale mobile and web transformation initiatives
• Collaboration with experienced product, UX, and technology experts
• Opportunity to influence user-facing digital solutions
• Competitive daily rate or salary aligned with experience
• Professional growth within a mature Agile organization

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