IT Coordinator M/V/X

Beschrijving van de functie

A mid-sized organization based in Brussels is looking for an IT Coordinator to support and oversee the implementation, maintenance, and governance of its IT systems. The role involves coordinating IT projects, ensuring compliance with cybersecurity and regulatory standards, managing external providers, and supporting internal users.

The ideal candidate will have a hands-on approach, strong organizational skills, and the ability to translate business needs into effective IT solutions.

IT Coordination & Project Support

• Assist in defining IT strategy aligned with business objectives.
• Coordinate IT projects and ensure timely delivery in collaboration with stakeholders.
• Support the deployment and functional validation of new IT solutions.
• Ensure proper maintenance of applications and systems, with external support when needed.

Governance & Compliance

• Implement IT governance processes to ensure system quality and compliance.
• Maintain IT policies and ensure adherence across the organization.
• Support regulatory compliance efforts (e.g., GDPR, cybersecurity standards).
• Participate in IT audits and follow up on recommendations.

User Support & Incident Management

• Supervise incident handling and support requests to ensure service continuity.
• Analyze support metrics and contribute to improvement plans.

Cybersecurity & Risk Awareness

• Support internal compliance projects (e.g., NIS2).
• Help implement IT security measures and promote data protection practices.
• Raise awareness among staff on cybersecurity best practices.
• Contribute to business continuity and disaster recovery planning.

Business Needs & Process Improvement

• Collect and prioritize internal business needs.
• Assist in drafting RFPs and evaluating IT solutions.
• Identify opportunities for process optimization using existing tools and technologies.
• Support change management through training and documentation.

Performance & Cost Monitoring

• Monitor IT-related expenses and contribute to budget tracking.
• Help define KPIs to measure IT performance and cybersecurity effectiveness.
• Prepare reports for internal stakeholders.

Team & Vendor Coordination

• Coordinate with internal IT staff and external service providers.
• Ensure quality and consistency of IT deliverables.
• Represent IT in cross-functional projects and facilitate collaboration.

Jouw profiel

Education

• Degree in IT, Information Systems, Engineering, Finance, or Business with IT specialization.
• Certifications in project management, business analysis, or cybersecurity are a plus.

Technical Skills

• IT Infrastructure: Windows Server, Active Directory, Virtualization.
• Cybersecurity: GDPR, IT audits, NIS2 compliance, basic security tools.
• Cloud & Collaboration: Microsoft 365, Azure, SharePoint, Teams.
• Networking: TCP/IP, VPN, secure Wi-Fi.
• Systems: ERP (e.g., Odoo), Document Management Systems.
• Monitoring Tools: Azure Portal, Microsoft Admin Center, Intune.

Languages

• Fluent in French or Dutch, with strong proficiency in the other.
• Good command of English for technical documentation.

Experience

• 5+ years in a similar role, ideally in a mid-sized or financial environment.
• Experience in IT infrastructure, user support, and project coordination.
• Familiarity with cybersecurity and vendor management.

Voordelen van de betrekking

• Health, disability, and hospitalization insurance.
• Group insurance (pension/life/death).
• Company car or mobility budget.
• Meal vouchers.

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