e-Banking Advisor - Brussels - /X M/V/X

Beschrijving van het bedrijf

Our client is a medium-sized organization operating in the financial services sector. They are committed to delivering high-quality banking and financial services to their clients, with a focus on innovation and customer satisfaction.

Beschrijving van de functie

As an e-Banking Advisor your responsibilities are:

• Provide expert support to clients on various e-banking services and platforms
• Assist customers in resolving issues related to online banking
• Guide clients through the process of accessing and managing their accounts online
• Ensure a high level of customer satisfaction by delivering clear and accurate information
• Identify opportunities to improve the user experience on e-banking platforms
• Maintain accurate records of client interactions and follow up when necessary
• Stay updated on the latest trends and developments in the financial services industry

Jouw profiel

A successful e-Banking Advisor should have:

• A Bachelor or Master degree in any field
• Very good command of French and Dutch. English is a plus
• Experience or interest in the financial services industry
• Excellent problem-solving and communication skills
• A client-focused approach with attention to detail
• Ability to work effectively in a fast-paced environment in Brussels

Taalvaardigheden

• Frans (troef)

  • Begrijpen : Vaardig - (C1)
  • Schrijven : Vaardig - (C1)
  • Lezen : Vaardig - (C1)
  • Spreken : Vaardig - (C1)

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