Helpdek Engineer?Lead the Support Service M/V/X

Beschrijving van de functie

Join a human-sized and tech-oriented company where you can lead the support service department.

You're not just handling system engineering and service desk tasks. You're actively redefining IT practices, streamlining documentation, and creating smarter ways of working.

Helpdesk Engineer - The Role

• Provide technical support and troubleshooting for software and hardware issues.
• Collaborate with development and product teams to resolve customer-reported issues.
• Monitor system performance and recommend improvements.
• Document solutions and maintain knowledge base articles.

• Assist in onboarding and training customers on technical products.

   

Jouw profiel

Helpdesk Engineer - The Profile

• Bachelor's degree in Computer Science, Engineering, or related field.
• Minimum 5 years of experience in technical support or IT operations.
• Strong problem-solving and analytical skills.
• Experience with Linux, Windows, Active Directory, networking, and cloud platforms.

• Excellent communication and interpersonal abilities, with ability to work independently and in a team environment.

   

Taalvaardigheden

• Nederlands (troef)

  • Begrijpen : Basis (A)
  • Schrijven : Basis (A)
  • Lezen : Basis (A)
  • Spreken : Basis (A)

Voordelen van de betrekking

Helpdesk Engineer - The Offer

• Competitive salary with performance-based incentives.
• Flexible working hours and remote work options.
• Professional development and certification opportunities.
• Health insurance and wellness programs.
• Collaborative and inclusive company culture.

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