Reception & events host ENG/FR M/V/X

Beschrijving van het bedrijf

The Library Group runs two upscale business centres in Brussels focusing on great service and beautiful décor. Our members are professionals and entrepreneurs from all sectors including banking, lobbyism, consultancy and design. The most important job of the Reception & Events Host is to carry on the values and communication style of the Library Group and maintain member satisfaction by delivering incredible service 

Beschrijving van de functie

Areas of responsibility for the Reception & Events Host: 

General 

• Handle the receptions and take care of the house and members' needs during the day 
• Manage the running of the houses in collaboration with the team - plan for office moves and set up, plan for minor repairs and maintenance, plan for cleaning, IT and other supplier projects. You will need to perform general light cleaning during your day to make sure our members also have a ¿spotless¿ experience during their day. 
• Collect news and content for newsletter, marketing efforts and social media 
• Be a brand ambassador for The Library and project the values at all times 

 

Customer Service 

• Maintain member satisfaction and keep the community alive with events and daily, personal attention and general networking 
• Implement The Library Vision with staff and members 

Events (¿We are a specialist in small to medium sized events and operate 6 beautifully appointed meeting rooms of various sizes¿) 

• Support the Manager with overseeing the smooth operation of the Meeting & Events Operations, ensuring a flawless experience for every guest. 
• Coordinate and manage service (banqueting and also technical**) for our meeting rooms, delivering exceptional experiences at every touchpoint. 
• Coordinate that meeting rooms are prepared and set up completely according to the guests needs. 

Jouw profiel

The Library stands out for the unparalleled level of service and personal attention. If you get a kick out of putting our client's needs before your own, then this is the place for you. 

You are: 

• Flexible, positive, outgoing and you have a hands-on approach and a ¿CAN DO¿ work style. 
• A problem solver, you understand that every problem might actually be an opportunity! 
• the kind of person, who will stop to pick up a cigarette butt on the pavement in front of the house and take dead leaves off a plant without being asked to do so. You take pride in knowing that you make a difference because you care. 

You have: 

• Proven experience in banqueting & events or the hospitality industry in general 
• Strong communication skills: You must speak English fluently and be able to converse in French. Knowledge of the Nordic languages/culture and/or Dutch is a bonus. 

You must be presentable, polished and know how to dress when jeans and sneakers are not an option. Creativity, team spirit and a sense of humour are also vital. This is a hands-on job, not suited for people who prefer to sit still all day. Occasional evening hours should be expected in case of evening events. 

Diploma

• Hoger middelbaar

Taalvaardigheden

• Frans (vereist)

  • Begrijpen : Vaardig + (C2)
  • Schrijven : Vaardig + (C2)
  • Lezen : Vaardig + (C2)
  • Spreken : Vaardig + (C2)

• Engels (vereist)

  • Begrijpen : Vaardig - (C1)
  • Schrijven : Vaardig - (C1)
  • Lezen : Vaardig - (C1)
  • Spreken : Vaardig - (C1)

• Nederlands (troef)

  • Begrijpen : Vaardig - (C1)
  • Schrijven : Geen kennis
  • Lezen : Geen kennis
  • Spreken : Onafhankelijk + (B2)

• Deens (troef)

  • Begrijpen : Onafhankelijk + (B2)
  • Schrijven : Onafhankelijk + (B2)
  • Lezen : Onafhankelijk + (B2)
  • Spreken : Onafhankelijk + (B2)

• Zweeds (troef)

  • Begrijpen : Onafhankelijk + (B2)
  • Schrijven : Geen kennis
  • Lezen : Geen kennis
  • Spreken : Onafhankelijk + (B2)

Voordelen van de betrekking

A stylish, fun and creative environment with contact to lots of small businesses. A great learning experience for the future and a part in our success as we grow together. We will invest in you in terms of courses for you to expand your qualification. You'll join a team, where we have a lot of fun, look out for each other and genuinely like hanging out together. 

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