German Customer Service Representative M/V/X

Beschrijving van het bedrijf

Our client is a medium-sized company operating in Medical devices.

Beschrijving van de functie

As a German Customer Service Representative your responsibilities are:

• Handle customer inquiries and provide solutions in a timely and professional manner.
• Respond to emails, phone calls, and chat messages in German and English.
• Process customer orders and track shipments in the system.
• Assist in resolving complaints and escalating issues when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to ensure customer satisfaction.
• Contribute to the improvement of customer service processes.
• Stay updated on company products and services to offer informed assistance.

Jouw profiel

A successful German Customer Service Representative should have:

• Fluency in German and English, both written and spoken.
• Strong communication and interpersonal skills.
• Proficiency in using computer systems and customer service software.
• A customer-focused mindset with problem-solving abilities.
• An organized and detail-oriented approach to tasks.
• The ability to work effectively in a team environment.

Taalvaardigheden

• Frans (troef)

  • Begrijpen : Vaardig - (C1)
  • Schrijven : Vaardig - (C1)
  • Lezen : Vaardig - (C1)
  • Spreken : Vaardig - (C1)

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