Digital Sales Executive M/V/X

Beschrijving van de functie

Are you a strong communicator with a commercial mindset and a passion for customer experience?
Do you enjoy helping people during important life transitions and turning customer needs into tailored mobility solutions?
Then you might be the Digital Sales Executive we are looking for within Gosselin Moving.

Location:
Gosselin
Radiatorenstraat 1
1800 Vilvoorde

Purpose of the role:

As Digital Sales Executive, you are the first point of contact for prospective customers looking for international moving services. Through virtual surveys and customer conversations, you assess their relocation needs and translate these into accurate quotations and tailored moving solutions. You guide customers throughout the sales process with a professional and customer-focused approach, ensuring a smooth transition from quotation to booking.

Job responsibilities:

• Conduct virtual surveys to assess customers' international moving, packing, shipping and storage requirements;
• Advise customers on moving procedures, transport options, customs formalities and insurance solutions;
• Prepare accurate quotations using designated company tools such as Yembo or equivalent software;
• Follow up on quotations, negotiate where appropriate and convert opportunities into confirmed bookings;
• Maintain close communication with operational teams, move coordinators and pricing colleagues;
• Ensure accurate administration and data management in Moveware and internal reporting tools;
• Monitor and follow up KPI's related to surveys, quotations, bookings, revenue and margins;
• Provide customers with a professional and positive experience throughout the sales journey.

Jouw profiel

Your Talents:

• You have experience in sales, customer service or the international moving industry;
• Communicating with customers and building trust comes naturally to you;
• You are commercially minded and enjoy following up opportunities proactively;
• Strong organisational skills help you manage multiple leads and quotations efficiently;
• You work accurately and keep administration and reporting up to date;
• You communicate fluently in English, Dutch and French; knowledge of German is a strong plus;
• Experience with virtual survey tools or international mobility services is an asset.

Taalvaardigheden

• Engels (troef)

  • Begrijpen : Vaardig - (C1)
  • Schrijven : Vaardig - (C1)
  • Lezen : Vaardig - (C1)
  • Spreken : Vaardig - (C1)

• Nederlands (troef)

  • Begrijpen : Vaardig - (C1)
  • Schrijven : Vaardig - (C1)
  • Lezen : Vaardig - (C1)
  • Spreken : Vaardig - (C1)

Voordelen van de betrekking

Our Offer:

As Digital Sales Executive at Gosselin, we offer you:

• A challenging role in an international environment;
• A competitive salary package with numerous fringe benefits, flexible working hours, and the possibility to work from home. In addition to the vacation days granted by the sector, you also receive an extra day off on your birthday, bicycle leasing, and more;
• Extensive training and development opportunities, both internally and externally;
• Working in a small team where collegiality is highly valued

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