Brand ambassador M/V/X

Beschrijving van het bedrijf

Company Overview:
At Odity, we specialize in customer relations, helping brands build and maintain strong connections with their customers. With a multicultural team of 1,500 professionals across 10 global offices¿including New York, London, and Paris¿we take pride in delivering exceptional customer service.

Beschrijving van de functie

About the Role:
As a Brand Ambassador in our Banking division, you will act as the key point of contact between our company and German speaking customers. Your role will involve providing high-quality support, resolving inquiries, and ensuring a seamless customer experience in the financial sector.

Key Responsibilities:

• Serve as the primary contact for customers, addressing inquiries related to banking products and services via phone and email.
• Ensure clear and professional communication in German.
• Assist customers with account-related queries, transactions, and general banking support.
• Stay up to date with financial regulations and compliance standards.
• Build and maintain strong relationships by delivering exceptional service.
• Collaborate with team members to share knowledge and best practices.

Jouw profiel

ualifications and Requirements:

• Fluent in German to effectively engage with customers.
• Good level of French or English to communicate internally
• Strong communication skills and a customer-centric mindset.
• Prior experience in customer service, banking, or finance is a plus, but a proactive attitude and willingness to learn are just as important

Diploma

• Hoger middelbaar

Taalvaardigheden

• Duits (vereist)

  • Begrijpen : Vaardig - (C1)
  • Schrijven : Vaardig - (C1)
  • Lezen : Vaardig - (C1)
  • Spreken : Vaardig - (C1)

Voordelen van de betrekking

• 6-month contract with the possibility of a permanent contract.
• A gross monthly salary between €2,300 and €2,400, including a 13th-month salary, eco-vouchers, and public transport cost coverage.
• Full-time position: 40 hours per week
• 12 additional paid vacation days (RTT)
• Remote working
• Fixed schedule from 9:00 a.m. to 6:00 p.m., Monday to Friday
• Ongoing training and development opportunities in the financial sector.
• A dynamic and inclusive work environment in the heart of Brussels.
• FSMA certification fully covered by the company, ensuring you meet regulatory standards for the banking sector.

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