Client Advisor NATO M/V/X

Beschrijving van de functie

• As a Client Advisor in our NATO office, you will act as the first point of contact for clients within your assigned client segment (expats).
• You will be responsible for the end-to-end management and accurate follow-up of your non-life insurance portfolio.
• You will advise clients, prepare quotations, contact clients, discuss the proposed insurance solutions, and issue new insurance policies.
• You will process all relevant data and contracts in our BRIO management system.
• You will communicate with both insurers and clients on a daily basis via email and telephone.

Jouw profiel

• You hold a bachelor's degree in insurance or an equivalent qualification.
• You have several years of experience in the insurance sector.
• You have a solid understanding of non-life insurance products and enjoy advising clients within your assigned client segment (expats).
• You are sociable and communicate confidently with clients in person, by phone and via email.
• You are customer-focused and combine this with a commercial mindset. You recognize opportunities and proactively pursue them.
• You have professional communication skills in English and/or French and/or Dutch.
• You are accurate, organized, and meticulous in your administrative work, ensuring all information is correctly recorded in our BRIO management system.
• You are proficient in Microsoft Office (Word, Excel, and Outlook) and are comfortable working with BRIO.
• You are willing to work from our NATO office and understand that access to the premises is subject to NATO's strict security and registration procedures. You are comfortable complying with these requirements.
• You are willing to work from the NATO office every weekday.

Taalvaardigheden

• Engels (troef)

  • Begrijpen : Vaardig - (C1)
  • Schrijven : Vaardig - (C1)
  • Lezen : Vaardig - (C1)
  • Spreken : Vaardig - (C1)

• Frans (troef)

  • Begrijpen : Onafhankelijk - (B1)
  • Schrijven : Onafhankelijk - (B1)
  • Lezen : Onafhankelijk - (B1)
  • Spreken : Onafhankelijk - (B1)

• Nederlands (troef)

  • Begrijpen : Onafhankelijk - (B1)
  • Schrijven : Onafhankelijk - (B1)
  • Lezen : Onafhankelijk - (B1)
  • Spreken : Onafhankelijk - (B1)

Voordelen van de betrekking

At Concordia, we believe in protecting more than just risks and damage. We also invest in your future. That's why we're excited to offer you your own personal "security policy":

• A permanent employment contract
• A competitive salary complemented by an attractive benefits package, including meal vouchers, net expense allowances, hospitalization and group insurance, guaranteed income insurance, eco vouchers and more
• Flexibility in every sense of the word, including statutory holidays supplemented with recovery and ADV (working time reduction) days, flexible working hours, hybrid working, and the option to work from multiple office locations (Antwerp, Ghent, or Brussels)
• Opportunities for continuous learning, professional development, and long-term career growth

And on top of that: extra coverage for your happiness at work

• A warm, family-oriented atmosphere across all our offices, combining professionalism with a personal touch.
• A close-knit and supportive team where you'll quickly feel at home.
• A dedicated social committee that organizes fun events and activities throughout the year.

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